Your affordable telehealth resource for personalized compounded GLP-1 weight loss injections.

No, we do not accept insurance. However, we provide a receipt including the medication name and a copy of your prescription, which should meet the requirements for most Health Savings reimbursement plans.

While you may be able to use your HSA card we do not currently support it by providing itemized receipts, letters of medical necessity, and other proof your providers might require.

We are currently serving patients in all states except Louisiana and Mississippi.

When you are ready to process a refill, simply log in to your account dashboard and select “Place an Order.” You’ll be prompted to answer a couple quick questions for your doctor and have the opportunity to make any necessary plan changes such as dosage changes at this time. We recommend allowing 7-10 business days for a refill to be processed and delivered.

Once approved and prescribed, our partner pharmacies estimate 7-10 business days as this medication is made to order and shipped. Business days are defined as Monday through Friday from the time your prescription is sent to the pharmacy. You will receive a text or email notification with tracking if applicable.

Upon a script (eRX) being issued and sent to a partner pharmacy, your order cannot be changed. We will make every effort possible to cancel the order with the pharmacy but make no implied guarantee.

In the event the order can be cancelled, a $100 nonrefundable visit and clinical fee will be withheld from your refund

When completing your enrollment questionnaire, please select the current dosage of medication you are utilizing. Titration or dosage increases cannot be requested until your first refill. Providers may request proof of your current medication and/or script to substantiate your dosage. The prescription needs to include the patient’s name, prescriber name, medication name, medication strength, medication dosage prescribed, and the date of the prescription.

PLEASE NOTE: The prescription provided MUST be an actual prescription. Screenshots, notes from a previous MedSpa, or prescriptions missing all of the aforementioned requirements are invalid and will not be considered when determining your dosage at Harmony Compound.

Once your medication has been prescribed the address associated with the eRX cannot be changed. Future refills can be adjusted moving forward and we always suggest contacting us to ensure accuracy. We kindly ask you keep things such as vacations and trips out of town in mind with our estimated timeline when ordering and refilling.

As this is a prescription medication that is compounded by one of our pharmacy partners specifically for you — it cannot be returned.

If our medical providers determine you are ineligible for the prescribed medication, you will receive a full refund, and your subscription will be canceled. The refund process may take 3-5 business days, depending on your bank/credit card provider.

Reimbursement depends on your specific FSA or HSA plan, but many plans accept our documentation. We provide a receipt that includes the patient’s name, date, medication, and company name, along with a copy of your prescription. This should assist with any reimbursement requests, but we recommend checking with your plan provider to confirm eligibility.